When can I apply for a cashback?

After a full year of cooperation, you can submit funds back request based on the corresponding product amount and policy for that year. You can submit your request via email, WhatsApp, or phone. Your KA manager will compile the funds back documents (within 1-3 working days) and send them to you for confirmation. Once confirmed, the cashback process will begin. If you do not submit your request in time, your KA manager will proactively compile and send it to you for confirmation within the first month after the one-year anniversary.